Zaron F’LASH Mascara: Volumizing & Lengthening

At ZZMoreWholesale, your satisfaction matters. Because we partner with global suppliers to bring you affordable prices and a wide product variety, our return and cancellation policies reflect the unique nature of this supply chain. Most orders are processed between 3-5 business days, but our pre-order products take up to 14 days before arrival.

 Order Cancellations

• You may cancel an order within 2 hours of purchase if the order has not yet been processed or shipped.
• After 2 hours or once your item has been dispatched, the order cannot be canceled.
• To request a cancellation, please email wholesale@zzmore.store with your order number and “Cancel Request” in the subject line.

 Returns & Exchanges

Because we work with global fulfillment partners, not all items are eligible for return. We accept returns only under the following conditions:

 Eligible Return Reasons:

• Damaged or defective item
• Wrong item received
• Item not as described or missing parts

 Non-Returnable Items:

• Buyer’s remorse (e.g., you changed your mind)
• Size or fit issues (unless the item is defective)
• Personalized or hygiene-related items (e.g., wigs, undergarments)

Return Process

1. Contact our support team within 2 days of delivery at support@zzmorewholesale.com with:
   • Your order number
   • Clear photos or video of the issue
   • A brief description of the problem
2. If approved, we will issue a return authorization and instructions.
3. Refunds or replacements will be processed once:
   • The item is returned (if required), OR
   • Verified by supplier via photos (for damaged or incorrect items)

 Please do not send items back to the manufacturer or warehouse address on the packaging. We will provide the correct return path if applicable.

Refunds

• Refunds will be issued to your original payment method after successful return processing.
• Processing time may take 5–10 business days, depending on your bank or payment provider.

 Exchanges

• We do not offer direct product exchanges at this time.
• If you received a wrong or defective item and prefer a replacement, please indicate that during your return request.

 Important Notes

• All return requests must be submitted within 2 days of confirmed delivery.
• Items must be unworn, unused, and in original packaging, where applicable.
• ZZMoreWholesale reserves the right to deny a return if it doesn’t meet the stated conditions.

Need Help?

For any questions about returns, cancellations, or product issues, reach out to our support team:
wholesale@zzmore.store
Support Hours: 24/7 via WhatsApp +447539492855

ZZMoreWholesale – Shop More. Pay Less. Sell Smarter.