Return & Shipping policy
We simplify your shipping process for a seamless shopping experience
This Return & Shipping Policy was last updated on 5 July 2025
Welcome to ZZMORE.STORE, a trusted multi-vendor marketplace where you can request services from African-owned businesses and shop unique products from a wide range of independent stores. Before placing your order, please review the important shipping, checkout, and return policy and warranty on each product or service listing.
Marketplace Checkout Policy
Per-Vendor & Multi-Vendor Orders
ZZMORE.STORE operates as a marketplace where each product is listed, sold, and fulfilled by individual vendors.
You may add items from multiple vendors to a single cart and complete checkout together.
However, because vendors manage their own fulfilment, items may arrive separately and on different delivery dates.
Vendors are expected to dispatch orders within 1–3 working days of confirmation.
In some cases, vendors may allow direct purchasing arrangements in line with how they operate on the platform.
Shipping Information
All orders are shipped directly by the respective store/vendor.
Shipping fees and delivery timelines may vary depending on:
Product type
Vendor location
Selected shipping method
Delivery estimates will be provided by the vendor at checkout or after order confirmation.
Returns, Cancellations & Exchanges
As a marketplace platform, ZZMORE.STORE allows each vendor to set their own return, refund, cancellation, and exchange policies.
We strongly encourage customers to carefully review the vendor’s specific policy before placing an order.
All return, cancellation, and exchange requests are handled directly by the vendor in accordance with their stated terms.
Need Assistance?
If you have any questions regarding shipping, store policies, or your order, please contact our customer support team. We’re happy to guide you and help resolve any concerns.
Enhance Your Shopping Experience with Confidence
By understanding our vendor-driven marketplace model, you can shop with clarity and confidence. ZZMORE.STORE is committed to providing a seamless and secure experience while empowering independent sellers to connect with customers like you.