Description
Our Premium Tilapia Fish pack provides approximately 1 kilogram of quality, whole fish, perfect for a family meal or multiple preparations. Tilapia is one of the world’s most popular and versatile fish, celebrated for its mild flavor, firm texture, and adaptability to almost any cuisine.
Sourced from clean, controlled environments, our Tilapia are guaranteed to be fresh and healthy. They are an excellent source of lean protein and essential vitamins, making them a nutritious and delicious addition to your menu. Use them whole for grilling over charcoal, frying, or incorporating into rich, flavorful stews and soups common in African and Asian cooking.
Shipping Countries:
United Kingdom (UK)
Warranty, Returns, Refund & Shipping Policy
P&C Afromart
Product Quality Assurance
P&C Afromart is committed to providing authentic African grocery products that meet high standards of quality, freshness, and safety. All items are carefully sourced, handled, and inspected prior to dispatch.
Customers are advised to inspect their orders immediately upon delivery.
Returns Policy
Due to food safety and hygiene regulations, fresh, frozen, and perishable items cannot be returned once delivered.
However, you may be eligible for a refund or replacement if:
- An incorrect item was delivered
- Products arrive damaged, spoiled, or unusable
- Items are missing from your order
- Product quality does not meet reasonable expectations
All issues must be reported within 24 hours of delivery, with supporting evidence (e.g. photos and order details).
Refund Policy
Refunds may be approved where P&C Afromart confirms:
- Delivery of damaged or spoiled goods
- Incorrect items supplied
- Significant quality issues affecting usability
Refunds will not be issued for:
- Change of mind after delivery
- Improper storage after receipt
- Natural variations in fresh produce (colour, size, texture)
- Minor packaging damage that does not affect product quality
Approved refunds will be processed within 5–10 working days via the original payment method.
Replacement Policy
Where appropriate, a replacement may be offered instead of a refund, particularly for essential grocery items or valued repeat customers.
Shipping Policy
P&C Afromart offers UK-wide delivery via trusted logistics partners.
- Delivery timelines are provided at checkout or in order confirmation
- Customers must ensure accurate delivery details at the point of order
- Responsibility transfers once delivery is completed or signed for
- Delivery delays may occur due to courier or unforeseen circumstances
We will communicate updates where necessary.
Storage Responsibility
Customers are responsible for the proper storage of all items upon delivery, particularly fresh, frozen, and perishable goods, to maintain quality and safety.
Order Support & Claims
For any delivery issues, product concerns, or refund requests, please contact us via:
Chat support in store for further clarifications.
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