1. Introduction

These Vendor Terms & Conditions (“Agreement”) govern the relationship between ZZmore.Store (“Platform”, “we”, “our”, or “us”) and all vendors (“Vendor”, “Seller”, “you”, or “your”) who register, list, advertise, or sell products and/or services on the ZZmore.Store marketplace platform.

By registering as a Vendor on ZZmore.Store, you agree to comply with these Terms & Conditions, applicable UK laws, consumer protection regulations, and platform policies.

 

2. Vendor Eligibility

To sell on ZZmore.Store, Vendors must:

• Be at least 18 years old

• Operate a legally registered business where required

• Provide accurate business and contact information

• Have the legal right to sell listed products or services

• Comply with UK trading standards and consumer laws

ZZmore.Store reserves the right to request:

• Business registration documents

• Proof of identity

• VAT registration details (where applicable)

• Address verification

• Bank/payment verification

 

3. Vendor Account Responsibilities

Vendors are responsible for:

• Maintaining accurate account information

• Keeping login credentials secure

• Ensuring product listings are truthful and lawful

• Managing inventory and pricing accurately

• Responding to customer enquiries promptly

You must not create multiple accounts to manipulate platform operations or avoid enforcement actions.

 

4. Product & Service Listings

Vendors may only list products or services that:

• Are legal to sell in the UK

• Do not infringe intellectual property rights

• Meet applicable safety standards

• Are accurately described

• Are available for fulfilment

Vendors must ensure that all listings include:

• Clear pricing in GBP (£)

• Accurate descriptions

• Product images that reflect the actual item

• Delivery information

• Refund and return information where applicable

ZZmore.Store reserves the right to remove or reject listings at its discretion.

 

5. Prohibited Products & Activities

The following are prohibited on ZZmore.Store:

• Counterfeit or fake goods

• Illegal products or substances

• Dangerous or restricted items

• Offensive or discriminatory content

• Stolen goods

• Fraudulent services

• Misleading claims or false advertising

Vendors must not engage in:

• Fake reviews

• Price manipulation

• Spam or misleading promotions

• Transactions outside the platform intended to avoid fees

 

6. Orders & Fulfilment

Vendors are responsible for:

• Processing orders promptly

• Delivering products/services within stated timelines

• Providing valid shipment or fulfilment updates

• Communicating delays to customers

Failure to fulfil orders consistently may result in suspension or removal from the platform.

 

7. Pricing & Fees

Vendors agree that:

• ZZmore.Store may charge a platform commission depending on the Vendor’s selected store subscription plan and service category.

• Vendors are responsible for all applicable payment processing and transaction fees incurred through third-party payment providers, including but not limited to Stripe and Klarna, particularly where customers make payments using credit or debit cards.

• Additional subscription, promotional, advertising, featured listing, or marketing fees may apply depending on the Vendor’s selected services or requests.

• ZZmore.Store reserves the right to amend platform fees, commissions, or pricing structures at any time, provided reasonable notice is given to Vendors.

• Vendors remain solely responsible for all applicable taxes, VAT obligations, customs duties, regulatory fees, and statutory charges relating to their sales and business activities.

Payment settlement timelines, payout schedules, and applicable deductions will be communicated separately by ZZmore.Store.

 

8. Returns, Refunds & Consumer Rights

Vendors must comply with UK consumer protection laws, including:

• Consumer Rights Act 2015

• Consumer Contracts Regulations 2013

• UK distance selling requirements

Customers may be entitled to:

• Refunds for faulty items

• Replacement products

• Cancellation rights for eligible online purchases

Vendors are responsible for handling customer complaints, returns, and refunds in accordance with applicable law.

 

9. Vendor Conduct

Vendors must:

• Act professionally and ethically

• Treat customers fairly

• Avoid abusive or discriminatory conduct

• Maintain good communication standards

ZZmore.Store reserves the right to suspend vendors who damage customer trust or the reputation of the platform.

 

10. Intellectual Property

Vendors retain ownership of their trademarks, logos, and product content.

By uploading content to ZZmore.Store, Vendors grant the platform a non-exclusive licence to use, display, reproduce, and promote such content for marketplace and marketing purposes.

Vendors must not upload content that infringes third-party intellectual property rights.

 

11. Data Protection & GDPR Compliance

Vendors must comply with applicable UK GDPR and data protection laws.

Customer information obtained through the platform may only be used for:

• Order fulfilment

• Customer support

• Legal compliance

Vendors must not:

• Sell customer data

• Send unauthorised marketing communications

• Misuse personal information

 

12. Platform Rights

ZZmore.Store reserves the right to:

• Approve or reject vendor applications

• Remove listings

• Suspend or terminate vendor accounts

• Investigate suspected misconduct

• Monitor platform activity for compliance

Where possible, reasonable notice will be provided before enforcement action.

 

13. Limitation of Liability

ZZmore.Store operates as a marketplace platform connecting buyers and vendors.

We are not responsible for:

• Vendor product quality

• Delivery failures

• Customer disputes

• Vendor losses or lost profits

• Indirect or consequential damages

Vendors remain fully responsible for their business operations and legal obligations.

 

14. Indemnity

Vendors agree to indemnify and hold harmless ZZmore.Store, its owners, staff, and affiliates against claims, liabilities, losses, damages, or legal costs arising from:

• Breach of these Terms

• Customer disputes

• Product defects

• Legal or regulatory violations

• Intellectual property infringement

 

15. Account Suspension & Termination

ZZmore.Store may suspend or terminate vendor accounts where a Vendor:

• Violates these Terms

• Receives repeated customer complaints

• Engages in fraud or unlawful activity

• Harms the platform’s reputation

Termination does not remove outstanding legal or financial obligations.

 

16. Changes to Terms

ZZmore.Store may update these Terms & Conditions periodically.

Continued use of the platform after updates constitutes acceptance of revised terms.

 

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

18. Contact Information

For vendor support or legal enquiries, contact:

ZZmore.Store
Email: support@zzmore.store
Website: www.zzmore.store

 

19. Acceptance

By registering as a Vendor on ZZmore.Store, you confirm that you have read, understood, and agreed to these Vendor Terms & Conditions.